This Privacy Policy explains how Just Building Products Ltd (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit our website, purchase products, or contact us.
We are committed to protecting your privacy and processing personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Data controller:
Just Building Products Ltd
Contact us
If you have any questions regarding this Privacy Policy or your personal data, please contact us.
2. Information We Collect
We may collect the following personal information:
Information you provide:
- Name
- Billing address
- Delivery address
- Email address
- Telephone number
- Company details (where applicable)
- Order information and purchase history
- Account login details (if you create an account)
- Communications with our customer support team
Automatically collected information:
When you use our website, we may collect:
- IP address
- Browser type and version
- Device information
- Website usage data
- Cookies and similar technologies
3. How We Use Your Information
We use personal data to:
- Process and fulfil orders
- Deliver products and services
- Process payments
- Manage customer accounts
- Provide customer support
- Manage returns and refunds
- Improve our website and customer experience
- Prevent fraud and maintain website security
- Meet legal and regulatory obligations
- Send marketing communications where consent has been provided or otherwise permitted by law
4. Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
- Performance of a contract – to process orders and provide products/services
- Legal obligation – to comply with tax, accounting, and regulatory requirements
- Legitimate interests – for fraud prevention, business administration, and service improvement
- Consent – where required, including certain marketing communications and non-essential cookies
5. Sharing Your Information
We may share personal data with trusted third parties where necessary to operate our business and provide services, including:
- Payment processing providers
- Delivery and courier companies
- Website hosting and IT service providers
- Professional advisers including accountants and legal advisers
- Regulatory authorities where required by law
Payments made through our website are processed securely using Stripe. Payment providers may process personal information including payment details, billing information, and transaction information in accordance with their own privacy policies. We do not store complete payment card information on our systems.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
7. Marketing Communications
Where you have opted in, we may send promotional communications, updates, or offers.
You may unsubscribe at any time using the unsubscribe link included in communications or by contacting us directly.
8. Cookies
Our website may use cookies and similar technologies to:
- Ensure website functionality
- Improve user experience
- Analyse website usage
- Support security and performance
Where legally required, we will request consent before placing non-essential cookies on your device.
9. International Data Transfers
Where personal data is transferred outside the United Kingdom, we will take appropriate steps to ensure suitable safeguards are in place in accordance with UK data protection laws.
10. Your Rights
Under UK data protection law, you may have rights including:
- Access to your personal data
- Correction of inaccurate information
- Deletion of personal data in certain circumstances
- Restriction of processing
- Objection to processing
- Data portability
- Withdrawal of consent where processing relies on consent
To exercise your rights, please contact us.
11. Complaints
If you have concerns about how we use your personal data, please contact us first.
You also have the right to make a complaint to the: Information Commissioner’s Office (ICO)
12. Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
However, no method of transmission over the internet is completely secure.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
14. Contact Details
Just Building Products Ltd
Contact us