At Just Building Products Ltd, we work with third-party delivery and logistics providers to deliver products efficiently and safely.
Please read the following information carefully before placing an order.
Delivery areas
We currently deliver to:
- Mainland United Kingdom: Yes
- Northern Ireland: No
- Scottish Highlands & Islands: No
- Offshore locations (including Channel Islands and Isle of Man): No
Additional delivery charges or restrictions may apply to certain locations.
Delivery times
Estimated delivery times shown on our website are provided as guidance only and are not guaranteed, unless expressly stated otherwise.
Delivery times may vary due to:
- Product availability
- Supplier lead times
- Courier schedules
- Adverse weather conditions
- Public holidays
- Transport disruptions
- Events outside our reasonable control
Where delays occur, we will seek to provide updates where reasonably possible.
Third-party delivery providers
Deliveries are fulfilled using independent third-party couriers, pallet networks, freight carriers, or logistics providers.
While we aim to work with reliable delivery partners, delivery performance may occasionally be affected by circumstances beyond our direct control.
Delivery access requirements
Customers are responsible for ensuring:
- Delivery addresses are accurate and complete;
- Suitable access is available for delivery vehicles;
- Someone is available to accept delivery where required.
For heavy, bulky, or palletised goods, adequate unloading access must be available.
Failed deliveries caused by inaccessible premises, incorrect information, or missed delivery attempts may result in additional charges.
Delivery of large or heavy goods
Some building products may be delivered using pallet networks or specialist transport providers.
Deliveries are generally made to the nearest safe and accessible point as determined by the delivery provider.
Drivers may be unable to assist with moving goods beyond the delivery point.
Inspecting deliveries
Customers should inspect deliveries as soon as reasonably possible after receipt.
If goods arrive:
- Damaged;
- Incomplete; or
- Incorrect,
please notify us promptly and provide photographs where possible.
Missed deliveries
Where delivery attempts fail due to customer unavailability or incorrect delivery information, redelivery charges may apply.
Risk and ownership
Risk in goods passes upon delivery.
Ownership of goods transfers only after full payment has been received.
Delays outside our control
We are not responsible for delays caused by circumstances beyond our reasonable control, including but not limited to:
- Severe weather;
- Industrial action;
- Supply chain disruption;
- Transport interruptions;
- Government restrictions;
- Events affecting third-party logistics providers.
Nothing in this section affects statutory rights under applicable consumer protection laws.
Questions about delivery
For delivery enquiries, please contact:
Just Building Products Ltd
Contact us